Top Human Resources (HR) Skills & Competencies in Singapore

May 20, 2022

Top Human Resources (HR) Skills & Competencies in Singapore

HR priority # 1 for 2022: Meeting the evolving skill needs. Most organizations believe they lack the insights required to train employees to meet business goals. Amidst this, businesses need to make a difficult decision: Should you invest large sums of money today to win the talent required tomorrow?


Human Resources (HR) professionals are an important component of any successful company. Understanding how to effectively lead and engage your staff can improve the culture of your organization and the overall effectiveness of your team. As the HR industry has evolved, so have the duties of HR practitioners. Managing several HR responsibilities, on the other hand, is not simple. To stay on top of their game, HR professionals need practical skills.


Singapore HR Skills Framework

The Skills Framework (SFw) is a SkillsFuture initiative developed for the Singapore workforce to promote skills mastery and lifelong learning and is an integral component of the Human Resource (HR) Industry Manpower Map. Jointly developed by SkillsFuture Singapore (SSG), Workforce Singapore (WSG), and the Ministry of Manpower (MOM), supported by the Institute for Human Resource Professionals (IHRP), together with industry associations, training providers, organisations, and unions, the Skills Framework for HR provides useful information on:

  • Sector information;
  • Career pathways;
  • Occupations and job roles;
  • Existing and emerging skills; and
  • Training programmes for skills upgrading and mastery.


What are HR Skills?

HR skills are those required for individuals or departments within a firm to recruit, train, and administer job applications and employee benefit programs. HR is a field that requires leadership and management training to develop the skills that employers are seeking. HR professionals who have a broader knowledge of relevant areas and more practical skills create more opportunities in the corporate world. The Skills Framework for HR contains information on trends, career pathways, occupations, job roles, skills and competencies, and training programmes.

The Career Pathways show the possible options for vertical and lateral progression for advancement and growth. Seven (7) tracks have been identified, which encompass 21 job roles: i) Operations and Technology, ii) Performance and Rewards, iii) HR Business Partner, iv) Talent Attraction, v) Employee Experience and Relations, vi) Talent Management, and vii) Learning and Organization Development.

HR Skills Maps: The Skills Maps cover a total of 21 job roles, critical work functions, key tasks, and skills and competencies aligned to the seven tracks.


Here are the Top 5 HR Skills & Competencies Every HR Professionals Must Have


1. Effective Communication

To acquire the competencies that employers desire, HR professionals must undergo leadership and management training. In the business sector, HR professionals with a broader knowledge of relevant topics and better practical abilities have greater prospects. When dealing with people, it is critical for every HR professional to have excellent communication skills. HR professionals must deliver presentations, conduct a series of interviews, and lead dispute resolution, all of which require a lot of engagement.

To minimize any misunderstanding, HR professionals must also have strong writing skills. They should be able to successfully convey themselves in both oral and written communication. HR professionals should also actively listen in order to gain a better understanding of others’ viewpoints and to facilitate a more open discussion between themselves and their team, all while communicating professionally with compassion and warmth.


2. Critical Thinking

One of the most important skills for HR professionals is critical thinking. They must have a thorough understanding of how organizations gain a long-term competitive advantage by investing in people, both current employees and new hires.

HR professionals should always have a calm demeanor, think logically, and approach issues with a solution-focused mindset. HR professionals must examine multiple perspectives and considerations, as well as envisage long-term effects, when making decisions on a macro level. Critical thinking helps HR professionals deal with issues more effectively by bringing out a rational perspective.


3. Training and Workplace Learning

Workplace learning is the acquisition of knowledge or skills by formal or informal means that occurs in the workplace. -International Labour Organisation Learning is a continuous process. Various regulations and best practices govern the HR industry. As company culture and society evolve, these regulations and norms change. Learning and development tools also build the employee’s confidence because they have a stronger understanding of the industry and the responsibilities of their job. This confidence could very well push them to perform even better and think of new ideas that help them grow and develop their competency.

Today’s workplace culture necessitates growth and development. Deepening your HR knowledge and implementing the latest HR trends will always put you ahead of the competition. As a result, successful HR professionals seek to develop and grasp the benefits of new HR research findings, as well as tie them to current trends, in order to better serve their organizations.


4. Team Building

HR professionals act as connectors. They are frequently in charge of the company’s culture and unity. This contributes to the organization’s success by maximizing its potential. Workplace relationships demand a tremendous amount of attention and communication. As a result, HR professionals must emphasize the importance of fostering relationships amongst departments so that they can prosper together. HR professionals must listen to and respond to the issues of many departments, acting as the glue that holds them all together. Because an organization has a diverse team, HR professionals must implement inclusive policies to ensure that everyone feels accepted at work. To establish inclusive and empowered settings, HR professionals must encourage interaction and teamwork.


5. HR Tech

Being technology savvy grants HR professionals a competitive advantage. To make effective judgments, HR professionals must be skilled at data analysis and forecasting. They should be able to make data-driven decisions based on analytics and metrics to improve company-wide recruitment, training, development, and retention efficiency. HR professionals may need to use online communication platforms or applications for tracking employee performance or engagement. As a result, utilizing technology is the most effective way to learn it.


Wrapping up

A Human Resources certification like a Graduate Diploma or Master’s Degree in Global HR Management will greatly enhance HR Practitioner’s ability to perform the role effectively.  Here at Aventis Graduate School, we offer an exciting suite of IHRP (Singapore) Accredited Graduate Diploma and Master’s Degree including the  Master of Science in Global Human Resources Management and Graduate Diploma in Human Capital Development, this esteemed Master’s Degree is an immersive learning journey that will take you through a combination of theory and real-world case studies.

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