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CENTRES OF EXCELLENCE

Aventis is noted for its openness to multidisciplinary research, not only within its schools and departments, but also in its think thank institutes, libraries and research centres. These Centres of Excellence whilst funded by Aventis, enjoy significant autonomy both in pursuing their research goals and strategic directions. Each Centre of Excellence has its own Governing Board and research funding.

These Centres of excellence serve as a meeting of the minds for the faculty, students, and members of the business community, who come together to share and debate key business challenges and future trends.. Drawn from the best in research and industries across the world, these Centres aims to develop real-world, real-time knowledge and innovations that transform global business practice and policy. Their work contributes significantly to course development, academic programs, community outreach, published research, and partnerships among academics, government, and industry

SERVICE LEADERSHIP & EXCELLENCE


Aventis Centre for Service Leadership

Aventis Centre for Service Leadership (CSL) was set up in response to the growing challenges facing companies in instilling a service centric culture in their organisation. As one of Aventis School of Management's Core Centre of Excellence, CSL aims to enhance the implementation of Service Excellence and Service Leadership across Asia.

With one foot firmly anchored in sound academic thinking and the other in business world practicality, Aventis Centre for Service Leadership offers the best of both worlds approach by combining cutting-edge framework from the academic world with the best current practises by world-class organisations.

Creating the "Ultimate Customer Experience"

In the right hands, the concept of service leadership can be sculpted and embedded into any organization as a sustainable business strategy. Aventis Centre for Service Leadership aims to brings provide a holistic and practical solution to help organizations develop and institutionalise service leadership and customer excellence into their overall corporate strategy.

Leveraging on the rich practical experience of our leading specialists and academic faculty, Aventis Centre for Service Leadership, the Centre brings together business practitioners, industry thought-leaders and experts/academics to deliver a "One-Stop" solution for our corporate partners to tap on the power of "service experience" to expand their businesses and generate higher return of investments.

Working as a team with our corporate partners, Aventis Centre for Service Leadership adopts a dual prong approach to provide our corporate partner with a complete solution towards the delivery of the "Ultimate Customer Experience"

Visit: service.aventis.edu.sg

FIND OUT MORE

Download our prospectus for more information